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AI automation

LLM integration, text classification and semantic search.

We build AI layers that classify incoming requests, prioritise work, extract data from documents and generate reports. NovaCore, Chura AI and AnalyzMail AI are working prototypes of this approach.

Last updated:
LLM integrationText classificationSemantic searchAutomated summariesHuman-in-the-loop

What we deliver

✓AI steps embedded in your workflow (not a chat box)
✓Classification, prioritisation and routing
✓Data extraction from documents and images
✓Natural-language querying and automated reports
✓Human approval and correction flow

Is this service right for you?

Someone reads and categorises incoming requests by hand
You type data from documents into the system manually
You make the same type of decision dozens of times a day
Finding something requires knowing the exact keyword
Preparing a report takes hours

Visibility first, AI second

AI needs data to work on, so in digitisation it usually comes a step later. If your records are still in WhatsApp and on paper, there is no flow to automate yet. In that case the right answer is "one place of record first, AI later", and we will tell you that plainly.

Once visibility exists, AI takes part of the work off your hands: it catches anomalies on its own, prioritises tasks and routes incoming messages to the right person. The user doesn’t track everything one by one; the system pulls their attention where it’s needed.

Uses that actually work in practice

AI does best on tasks where the input is text or documents and the same job comes up many times a day, such as sorting incoming requests by topic or reading the amount from an invoice photo. Added to your existing system, a step like this typically goes live in 2-4 weeks; querying your data in plain language takes 3-5.

UseExampleTime
Classification and routingSorting an incoming request by topic and urgency2-3 weeks
Document data extractionReading amount, date and line items from an invoice photo2-4 weeks
Semantic searchFinding it in a catalogue or document without the exact keyword2-4 weeks
Automated summaries and reportsProducing a management report from periodic data2-3 weeks
Natural-language queryingAnswering "which product sold most last month?"3-5 weeks

A typical budget for this service is US$2,500-7,000, excluding VAT (as of October 11, 2026). Where you land in that range depends on the number of user types, the systems to connect and how much design work there is; the exact figure comes as one price once the scope is written down.

⌁
A good rule: let AI prepare the first draft and leave the final call to the user. Trust grows where the user can correct it. Where they can’t, people stop using the system.

A chat box is usually the wrong answer

An AI step that slots into the existing flow is almost always used more than an assistant added as a separate chat window. When people say "let’s add AI" they usually picture that window, but the most valuable uses are invisible: they run in the background, halve the work a user used to do in two steps, and ask for no new habit.

What AI automation looks like in a shared inbox

Every email that lands in the inbox is classified by intent, commitment, risk and SLA. Late replies and open commitments become a work queue, and a manager can ask the archive questions in plain language. The AnalyzMail AI demo shows this set-up on sample data.

The AnalyzMail AI demo: cards counting emails by intent, commitment, risk and SLA, an email volume chart and a category breakdown
The AnalyzMail AI demo, running on sample data. Not client work.
01
Email arrives
02
AI classifies it
03
Routed to its owner
04
A person approves
05
Shows in reports
A classification and routing flow. The approval step comes in when the AI isn’t sure of a result.

Which process should you automate with AI first?

The best place to start is a task someone on your team does many times a day and knows the right answer to. Sorting incoming requests by topic and urgency is a typical example: if the AI puts a request in the wrong place, it’s spotted and fixed straight away. A classification job like this takes 2-3 weeks.

A good first candidate

  • It repeats dozens of times a day
  • The input is text, email or documents
  • A mistake is easy to spot and correct
  • Someone does this today and knows the right answer

Better left for later

  • Your data isn’t collected in one place yet
  • The task only comes up a few times a month
  • One mistake causes serious harm and nobody is there to approve
  • Simple rules can handle it, in which case classic automation is cheaper

Going live: side by side first, then with approval

At first the AI’s suggestions are only recorded, and every decision that reaches a customer or a system still comes from your team. Once its suggestions match the team’s decisions closely enough, we move to approved use, and we agree on that moment with you by looking at the comparison.

  1. 01

    Example set

    We collect real past examples with their correct answers. Testing is done against this set.

  2. 02

    Running in parallel

    The AI records its suggestion while the team decides as before. The two results are compared.

  3. 03

    Approved use

    The AI prepares the draft and the user approves or corrects it in one tap. Every correction is logged.

  4. 04

    Regular review

    Corrected examples and usage cost are reviewed at set intervals, and confidence thresholds are adjusted.

This order lets you see whether the AI actually helps before your team has to rely on it. You get a working version every week during development.

Frequently asked questions

How much data does AI automation need?

Uses such as classification and text processing don’t need a large dataset; ready-made language models work from a handful of examples. What matters is that the data is building up consistently in one place. If your records are scattered, the first step is building one place of record, and AI comes after that.

What happens when the AI gets something wrong?

In the flows we build, AI doesn’t make the final call; it prepares the first draft and the user confirms it. Low-confidence results are flagged separately and routed to a person. Decisions are also logged, so what was produced from which input can be reviewed afterwards.

Will our data be used to train the AI model?

No. With enterprise API usage, excluding data from model training is standard, and we put this in writing at the start of the project. Where sensitive data is involved, masking or models running on your own infrastructure can also be considered.

How long does AI automation take and what drives the cost?

An AI layer added to an existing system typically takes 2-4 weeks. Alongside the development cost there is an ongoing usage cost: charging per model call. That item depends on your transaction volume, and we estimate it together at the start of the project so it holds no surprises.

Why build this rather than use an off-the-shelf AI tool?

Off-the-shelf tools are good for general tasks, and we often suggest trying them first. Building your own makes sense when the AI step has to work inside your system: writing results straight into your own task list, classifying with your categories and keeping a record of every decision.

Does it work well with Turkish or other non-English text?

Current language models handle Turkish and other major languages comfortably. The real risk is industry-specific abbreviations and product names. That’s why we test with your real examples and see where the AI is weak before it goes live.

Which repetitive decision do you want to hand over?

Describe the decision you make many times a day and we’ll find where AI genuinely adds value.

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