What integration solves
In most businesses the systems work individually but a person fills the gap between them: someone takes the order from e-commerce and types it into accounting, updates stock in two places, copies shipment tracking by hand. That work is invisible, repetitive and error-prone. Integration closes exactly that gap.
What matters is being able to proceed without replacing your existing systems. The layer we add speaks to each side in its own language; you don’t change your habits, the manual carrying simply disappears.
Integration types
| Type | When to use it | Time |
|---|---|---|
| One-way transfer | One system is the source, the other only receives | 1–2 weeks |
| Two-way synchronisation | Changes happen in both systems and both must stay current | 2–4 weeks |
| Instant (webhook) triggers | The other side must be updated the moment an event happens | 1–3 weeks |
| Batch / scheduled transfer | Latency is fine, volume is high | 1–2 weeks |
| Building your own API | You will expose data to dealers, customers or partners | 2–5 weeks |
The hard part: failure cases
The easy side of integration is the happy path — data goes out, the other side takes it. The real difficulty is in the exceptions: what happens if the other system doesn’t respond, if the same record is sent twice, if a field format differs from what was expected? Every flow we build includes retries, duplicate protection and notification of failed transfers as standard. We don’t deliver an integration without a monitoring screen; otherwise you find out it broke at month end.
The quality of an integration shows not on the happy path, but when the other side stops responding.
Frequently asked questions
My system has no API — can it still be integrated?
In most cases yes. Without an API we can work through export files, read-only database access or scheduled report flows. This route takes longer than an API integration — typically 3–5 weeks — but it is workable. The first step is always reviewing which exit paths the system offers.
Will integration break my existing systems?
No. The layer we build runs outside the systems and uses read-only access wherever possible. Where writing is required, it is validated in a test environment first. If your existing setup needs changes, that is discussed explicitly rather than done quietly.
What happens if a transfer fails?
The flow retries automatically; if it still fails after a set number of attempts, the record is queued and a notification is sent. From the monitoring screen you can see which record is stuck and where, fix it and re-trigger. Nothing is lost silently.
Does an integration need maintenance?
Yes, because the systems on the other side change their APIs over time. Such changes are usually announced in advance and handled with small updates. We provide monitoring and maintenance after delivery; your own team can also take it over if you prefer.